RYD Brazil

Challenge

RYD Brazil was operating on outdated mobile technology that struggled to support its rapidly growing taxi and delivery network. Performance, scalability, and user experience issues were impacting both customers and drivers.

• Outdated Technology: Legacy mobile apps with slow performance and frequent crashes
• Limited Tracking: Lack of reliable real-time GPS tracking for rides and deliveries
• Poor User Experience: Inefficient UI affecting customer retention
• Platform Fragmentation: Separate systems for taxi and delivery operations
• Scalability Issues: Infrastructure unable to handle increasing user demand

The client needed modern, scalable mobile applications and a trusted technology partner capable of delivering continuous innovation and long-term support.

Solution

Rovista developed a comprehensive mobile ecosystem supported by a robust backend, designed to modernize operations, improve performance, and enable long-term growth.

• Passenger & Sender App: Instant taxi booking, delivery requests, real-time GPS tracking, multi-currency payments, and delivery verification
• Driver App: Smart ride assignment, optimized navigation, earnings dashboard, and instant push notifications
• Unified Backend: Single platform managing both taxi and delivery services
• Cloud Infrastructure: High-availability backend ensuring 99.9% uptime
• Continuous Enhancements: Regular upgrades to UI/UX, security, and performance

Outcome

The long-term partnership delivered consistent, measurable improvements while establishing a stable foundation for future growth.

• User Growth: 40% increase in active users within the first quarter
• Faster Assignments: 35% improvement in ride and delivery matching speed
• Improved Stability: 90% reduction in application crashes
• Customer Satisfaction: Sustained 4.8/5 rating over multiple years
• Long-Term Partnership: Nearly a decade of trusted collaboration

The success was driven by Rovista’s commitment to continuous improvement, deep understanding of large-scale mobility systems, and proactive long-term support.

Key Takeaway: Long-term technology partnerships enable consistent innovation, reliability, and sustained business growth in fast-moving markets.

This project highlights Rovista’s ability to deliver not just software, but enduring technology partnerships that evolve with business needs.